OUR PRIVACY

Privacy Policy 2024
Thank you for choosing Chapel Agency.Your privacy and trust are important to us. This Privacy Policy explains how Chapel Agency ("We", "Us", or "Our") collect, use, disclose, and safeguard your information when you visit our website chapel.agency including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). 


Purpose of this Policy
We are committed to ensuring transparency in terms of how we process personal data within Our business.This privacy policy (“Privacy Policy”) explains Our approach to any personal information (“Your Information”) that we might collect from you (“You”) or which we have obtained about You from a third-party and the purposes for which we process this data. Please also note that this Privacy Policy only applies to the use of Your Informarion obtained by us, and it does not apply to information collected during your communications with third parties.

How to Contact us?
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an email to chapelhelp@gmail.com. We will respond to any queries within one to three business working days.

Information We Collect & Your Consent 
We collect personal information you voluntarily provide to us (“Your Information”) when you interact with the Site via the “Contact Us” page, including but not limited to your name, email address, phone number, and any other contact or personally identifiable information you choose to provide.We may also collect information that your browser sends whenever you visit the Site, such as your device type, IP address, timezone, and some of the cookies that are installed on your device. For more information on cookies, please visit Our Cookie Policy.Please note that when you voluntarily submit Your Information via our Site, you provide consent for us to process, use, and store your data. 

How We use Your Information
We use the information we collect or receive to:- Fulfil a contract; ie the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased from Chapel Agency; - Manage Our clients relationships; ie handle enquiries and send you digital communications;- Promote and/or market Our services;- Conduct user insights, analysis and/or surveys;- Improve Our services and develop new products, features and functionalities


Retention of Your Information 
We will retain Your Information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Information to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.

Transfer of Your Information
Your information, including personal data, is processed at Our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Information will take place to an organization or a country unless there are adequate security controls in place.

Security of Your Information
We are committed to keeping the personal information you provide to us secure and We will take reasonable precautions to protect Your Information from loss, misuse or alteration.All of Our employees and third-party providers, who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of Our services.

Delete Your Information
You have the right to delete or request that We assist in deleting any data we collected about you. If you want to delete any of Your Information collected, contact us on chapelhelp@gmail.comPlease note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

How We Share Your Information
Provided your consent has been given and that all parties agree to keep Your Information confidential, we may share Your Information with the following categories of third parties providers:Web hosting, optimisation and management providers - who assist us with the hosting, operation, optimisation and maintenance of Our Site and the administration of Our client accounts; Storage - third party cloud storage providers that store Our data on secure serversWe may also share Your Information when required by law or to protect Our rights.

Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with personal data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Third-Party Links
Our Site may contain links to third-party websites. We have no control over the privacy practices and policies of these third-party sites and encourage you to review their privacy policies before providing them with any personal information.

Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. We may also make changes as required to comply with changes in applicable law or regulatory requirements.To ensure that you are always aware of how we use Your Information, we will update this Privacy Policy to reflect these changes. We therefore encourage you to review this Privacy Policy periodically to be informed of how Your Information is used.